Customer Reviews From 2017
Independently Verified Customer Feedback
Great service – would recommend them!
Satisfied with work and installation.
Everything was very efficient and tidy finished, and done to our satisfaction.
A job well done and flat left very clean after installation. Good communication with workers.
Paintwork took a while to sort out but eventually completed to satisfaction.
Very good and we would recommend to friends.
The installers arrived on time and completed their work quickly and efficiently.
Very happy to use this company again.
The usual excellent service from Thistle, that we have come to expect.
The whole project, from initial enquiry, first visit by the Sales Rep, through quotation, detailed survey, planning and installation stages, was extremely well coordinated by a very professional team. All the team members were very courteous and helpful. I cannot thank them enough!
Very efficient service and work all done on time. No delays.
Lewis was a great salesman who wasn’t pushy and answered all our questions, we felt at ease with him so was a stress free decision. The 2 fitters, well what can I say – great guys who were quick, professional and what I thought was going to be a nightmare 4 days was hassle free and with no complaints. All in all a great service from start to finish.
Delay in receiving side panel but installed promptly upon receipt. Workmen involved were all great! We are previous customers and would use them again ourselves and recommend them to others.
The installation was done to the highest standard possible, and the quality is excellent. Would recommend to anyone.
Courteous and efficient service throughout.
I am delighted with the work and also the workmen, the Sunroom is lovely. No complaints, I would highly recommend Thistle Windows.
Very happy with dealings and installation.
Lovely guys, very tidy workers.
Good efficient team. We are very happy with our new windows.
This was a hassle-free process having installed Veka windows previously. The work was carried out to a high standard and without mess, the quality of the doors is high and I am very pleased with the product.
I am 100% satisfied with the sale and installation of our front door.
Installation was completed ahead of schedule and Thistle Windows provided a professional and courteous service throughout.
Having worked in retail all my life I have come across some good and bad retailers, I must say that Thistle were fabulous, the office staff were great and special mention to Liam Macleod for being so straightforward, excellent all round!
Easy from start to finish and a lovely company to deal with.
Overall very good experience with outcome to our satisfaction.
A lovely Sunroom, we couldn’t be happier.
First class – no complaints.
From start to finish of operation – first conversation with Jackie Cowe to last conversation with installers everything ran very smoothly, my old patio doors were a security risk so every effort was made to get things done as quickly as possible and that’s what happened. I am well happy – thank you.
Very efficient and tidy installation.
The salesperson Lewis Morgan, the surveyor and the fitting team were all very polite, timely and efficient. I have no complaints at all.
We were very happy with the contact with Thistle and the time taken to ensure that our order was correct. We were also happy with the installation.
I would return to Thistle Windows in the future. Service from start to finish was A1 from the initial meeting with Lewis Morgan to the joinery.
I would recommend and use Thistle Windows & Conservatories again.
From the beginning I was very impressed with the service of Thistle. Liam Macleod was very knowledgeable and listened to my requirements, he took onboard my requests and made me feel confident in the product. The installers were excellent, very quick and efficient in their work.
I am very satisfied with both the product and the service provided by Thistle. The whole team were efficient, polite and friendly. The window design has been admired by neighbours and I have recommended Thistle to them.
Very pleased with the workmanship of Thistle Windows, from sales to office staff they were easy to deal with and kept me informed. I will have no hesitation on recommending this company to others as this is my second time in 10 years I have dealt with them.
Liam Macleod was a great sales person to deal with. The fitters did an excellent job and I am delighted with the end result. This is the second time I have used Thistle Windows for home improvements.
We thought the service provided by Thistle was exceptional and would certainly consider using this company again.
Prompt, efficient, professional and courteous service at every stage of the process.
Very swift installation and a great team!
My experience with Thistle Windows & Conservatories Ltd was completely hassle free. All staff – Sales Reps, Administrators, Surveyors, Fitters were knowledgeable, friendly, efficient and helpful. Everything was done exactly as they said it would be and in a first class way. I will have no hesitation is using this firm again and I am happy to recommend them to anyone.
Excellent work, very satisfied.
I felt that the whole experience from start to finish was professional and I felt that we were buying a great product. Happy with overall service given!
Very professional with great communication. The tradesmen were polite and expert at their jobs.
From the initial contact with Lewis Morgan to the contact with the office staff arranging fitting to the actual fitters arriving were smooth and exceeding expectation. We have enthused to anyone that will listen as to how amazed we are in regards to the difference in heat our home has and recommended them because of cost and work ethic. Visitors and family alike have noticed the difference so much they can now take off their jackets and not be chilly while visiting. I can’t thank everyone enough at Thistle Windows for making this daunting project a dream rather than a nightmare and would use them again without hesitation.
This is the second time I have used these window fitters and I would not hesitate in recommending this company.
Job done with great finish and very little upheaval.
First Class work from First Class Tradesmen.
We had a very good experience with Thistle Windows. They were recommended to us, and I would recommend them to others.
We are very pleased with our windows and the service was first class.
The whole process was very efficient. All the tradesmen who carried out the work did so to a very high standard. We are very pleased with everything.
Windows look great. Pleased with speed of installation. Sales rep and lead installer very polite, helpful and knowledgeable throughout the process.
This was a painless experience and very happy with the finish. Would certainly recommend them and will use them in the future.
I was very satisfied with the workmen and quality of windows.
Everything went according to, and indeed in excess of my expectations.
Very efficient and work completed on due date and in reasonable time.
Excellent as always.
I have always had good service from Thistle Windows, also appreciate being kept fully informed by them.
The whole transaction from start to finish was completed in a satisfactory manner.
Very professional and courteous service provided, from initial sales visit from Lewis Morgan, through to final installation of windows.
Having had a previous most unsatisfactory experience with window installation (not Thistle) I was not looking forward to getting new windows fitted. Therefore I am delighted to say the whole experience was very efficient with a well mannered, friendly service and I would recommend Thistle.
Lots of Thistle Windows people involved as my circumstances changed during the planning stages. All very helpful.
Very happy with the service from start to finish.
First Class from Start to Finish, cannot fault Thistle Windows in any way, we are thrilled with our windows.
We are delighted with our new windows and doors and have received comments about the high quality of the product. We have used Thistle Windows & Conservatories before and would not hesitate to use them in the future and to recommend them to others.
The fitter/installer (Patrick Harris) did an absolutely fantastic job and we are very pleased.
No problems whatsoever. Very pleased.
Lewis Morgan the salesman was polite & pleasant to work with. Fitters (Patrick & colleague) were excellent, professional, polite & trustworthy.
We are delighted with the work Thistle Windows and Conservatories carried out at our property. Lewis Morgan was efficient, professional and communicated effectively. The fitting team were punctual, tidy and professional in their workmanship. Our soffits, fascias and cladding have transformed the exterior of our house and made our property stand out.
Another fantastic job done by Gary & Billy who are very professional.
Job well done.
Very happy with sales and installation all very professional and hassle free. Would definitely recommend.
I would not hesitate to use this company again. Eevryone was extremely professional & helpful at all times.
A superb service provided by Thistle with excellent workmanship and using quality products. We have no complaints and are already recommending them to our friends. Well done and thank you to all!
The installers were very professional. Very happy with the quality of the installation and the windows & door.
We love the door that has been installed – very impressed.
Excellent service from the Thistle team.
Build was completed quickly and professionally. Happy with finished product.
Very happy with the service offered by Thistle. Staff very professional and a credit to the company.
We found the whole experience with Thistle highly efficient and appreciated the customer service and attention to detail.
Very happy with the build.
Professional from quote to completion.
Happy with quality of work.
Very professional & honest (small installation issue being rectified with no prompting).
I found Thistle Windows to be a very professional firm at reasonable prices.
It is not often I find a company that is 100% satisfactory but Thistle Windows achieved this. The entire process from first contact to last was exemplary.
Great job. Very pleased. Installers very helpful.
From start to finish we received first class service from everyone we dealt with at Thistle, and end result is excellent very pleased, would definitely recommend.
Excellent work completed well ahead of the originally quoted installation date. I have already recommended Thistle Windows & Conservatories Ltd to a friend requiring similar work.
Fitters were as good as I have ever experienced.
Excellent service from start to finish. Installer turned up early which I was advised about, this was great as it was all done before lunchtime. Everyone I dealt with was friendly, courteous and helpful. Fantastic team.
As the door arrived with a fault it had to be replaced, this was done promptly and with no debate from Thistle Windows.
Excellent / Professional Work.
Usual excellent job by Thistle Windows. Cannot fault whole experience.
We are very pleased with this very professional company and all the staff we came in contact with. This has been a great experience and the quality of the windows and the work completed has been to an excellent standard. Part of one of the windows is to be replaced due to a flaw in the glass and this is on order. I would highly recommend them and in fact someone from the next street has ordered windows due to what they saw from mine.
Fast and efficient fitting with no nonsense from the salesman.
Couldn’t fault anything. professionally done.
Top job from start to finish well done.
The fitters were very efficient, helpful, I would recommend Thistle Windows to anyone. Their service is second to none.
Worked quickly & quietly, very impressed.
Quick and efficient service. Very pleased with our new windows.
Very pleased with the service.
Excellent service and no problems with fitting.
The quality of workmanship for all trades was top class. The tradesmen were very courteous. Everything, including product exceeded expectations. I would not hesitate to recommend Thistle.
Good service and installation of great products.
No issues with installation, which was carried out very quickly.
Good communication at all stages in particular when there were changes in schedule often relating to adverse weather conditions or a delay due to another installation running on. Standard of work was 1st class.
Slight delay in completion compared to company date due to adjustment required to guttering, but completed without question and with the usual happy professionalism. Happy customer.
Another excellent job by Thistle Windows!
Neil Jaffray, Billy & Garry – Fitters, Project Manager – all have completed a first class conservatory.
After installation I noted a scratch on one of the glass panes. I immediately contacted Thistle who arranged for a technician to visit and review the damage. The unit is to be replaced on arrival of the new unit. I’m very happy with the response.
Very happy with end result, would highly recommend. Great customer service.
Excellent work by at the Thistle Windows professional trades, very willing to go the extra mile and help with any queries we had. Highly recommend Thistle Windows for any works from the initial introduction and from all aspects of the work carried out, could not have asked for a better service.
Installation went very smoothly.
Professional service throughout the process.
Two first class installations and sales rep.
The fitting team were very polite, as was the sales representative Lewis Morgan.
A professional excellent company to deal with. Being elderly and disabled thought and consideration given to meet all levels.
Only minor issue I have is with the size of the house number in the toplight which could have been a bit smaller.
Quick and neat installation according to my specification, well insulated.
Excellent job, Excellent workers.
The windows were fitted and finished to a very high standard. I was disappointed that 2 out of 8 window mechanisms were faulty and had to be replaced, but that has now been done and the installation completed. Overall a very high standard of workmanship was achieved. The two fitters quality of finishing is a credit to Thistle Windows.
The efficiency and quality were excellent. Out of many quotes I got, this was one of the most expensive – but the reasons for that are clear in the finished product.
Everything from initial discussions to installation was very professional and trouble free.
We were unhappy with the finish of the fascia and queried it with Thistle and it was redone within 10 days to a satisfactory level.
I had an excellent experience with Thistle Windows – absolutely no complaints.
Firs time I have used this Company. Did not expect the door and glass to be cleaned to showroom standard when installation complete.
Excellent product and workmanship but timescales were much longer to completion than we would have wanted.
We were very satisfied with the entire engagement with Thistle Windows, from initial meeting with their sales representative through to completion of installation. We would definitely recommend them for window and door installation work.
The office staff at Thistle windows were extremely helpful. Everyone turned up when they said they would and the work was completed to a high standard. Very pleased with the windows.
Excellent product from a company that really seem to care about their customers, everyone I have dealt with has been great.
From the submission of the quotation through to the completion of the installation, the conduct of Thistle Windows and Conservatories Ltd representatives was highly efficient, professional and commendable at all times. The sales representative Lewis Morgan, was very knowledgeable in relation to his companies product and very understanding as regards our requirements. The fitting team, Duncan and Ryan were very polite and professional at all times and conducted the installation to a very high standard.
We are very pleased with our new patio door and the professional service we received from Thistle, from our contact with office staff through to visits from the salesman, technician and fitters. We would recommend Thistle to friends and family.
Installer was friendly, knowledgeable and quick.
Would recommend to anyone. First class product and excellent staff.
Slight damage to glass during installation which has now been replaced satisfactorily and external pointing carried out to a good standard.
Everything from the sales rep Liam Macleod’s initial visit to completion of the installation was first class. Everything was done well and efficiently. I would definitely recommend them to anyone.
Excellent high quality service. Highly recommended.
Very impressed with the service. Would certainly recommend Thistle to friends.
The whole process for ordering and completion was faultless. Everyone I dealt with was friendly and professional.
Very pleased with the work carried out, a clean and tidy job left with very little cleaning needed by myself afterwards. The 2 fitters arrived early on both days and I was happy to leave them alone in my property while I went to work for the day.
Excellent work completed by a very professional team.
We are indebted to the salesman Robert Chalk for his advice. The windows chosen look great. The workmen were very polite and helpful and tidy. A first class job by fitters and subsequent decorators. We were delighted with everything about the initial installation. The final window installation was incomplete and messy but this was promptly rectified by the manager. A first class service. Highly recommended.
Very happy, would recommend the company.
Workmen did first class job, no mess and everything done well.
Customer Feedback from 2017 | Thistle Windows & Conservatories Ltd
Thistle Windows & Conservatories Ltd: Browse our genuine✅, independently audited✅ & verified✅ customer feedback from 2017.
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Thistle Windows & Conservatories Ltd is a company registered in Scotland (SC159622). Authorised and Regulated by the Financial Conduct Authority (Financial Services Register No. 729824). Thistle Kitchens and Thistle Homes are trading names of Thistle Windows & Conservatories Ltd.
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