Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

January 2020: Feedback From 70 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

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Q2: Were the Fitters courteous and efficient? (YES/NO)

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Q3: Was the Installation completed professionally? (YES/NO)

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Q4: Was your home left free of work debris? (YES/NO)

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Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

February 2020: Feedback From 66 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

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Q2: Were the Fitters courteous and efficient? (YES/NO)

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Q3: Was the Installation completed professionally? (YES/NO)

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Q4: Was your home left free of work debris? (YES/NO)

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Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

March 2020 – May 2020

Due to the onset of the COVID-19 pandemic and the first UK National Lockdown we were forced to close during these months, with all installation work paused until the lifting of lockdown restrictions in the summer.

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

June 2020: Feedback From 37 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

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Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

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Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

July 2020: Feedback From 39 Completed Installations

During July 2020 we received a perfect 100% rating across all areas of customer feedback!

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

August 2020: Feedback From 45 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

September 2020: Feedback From 51 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

October 2020: Feedback From 70 Completed Installations

%

Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

November 2020: Feedback From 81 Completed Installations

%

Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

December 2020: Feedback From 25 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Thistle Windows & Conservatories Ltd: Independently Audited Customer Feedback

Average Feedback From 484 Completed Installations

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Q1: Were the undertakings of the Sales Representative completed to your satisfaction? (YES/NO)

%

Q2: Were the Fitters courteous and efficient? (YES/NO)

%

Q3: Was the Installation completed professionally? (YES/NO)

%

Q4: Was your home left free of work debris? (YES/NO)

%

Q5: Given that trust is important when letting people into your home, based on your experience would you recommend this Network member to friends and family? (YES/NO)

Average Customer Satisfaction Rate For 2020

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Thistle Windows & Conservatories Ltd Aberdeen Reviews

Over 700 Customer Reviews

 

Independently Verified Customer Feedback

The Team were excellent from start to finish. The quality of workmanship by all the Team members was excellent. Anything brought to their attention during the build was dealt with quickly and efficiently. 5 stars.

(100%)

Mr & Mrs Mackay

September 2019

Installers gave a detailed plan of the work every day they arrived. They were courteous and cleaned up after themselves.

(100%)

Mr Christie

September 2019

The Thistle Windows team were fantastic. From Barry in the sales team, the surveyors, the installation team and the office staff, all were courteous, professional and great to talk and work with. The product was great and we are very pleased with the work. I would recommend Thistle Windows to anyone.

(100%)

Mr & Mrs Dixon

September 2019

From start to finish (sales, installation arrangements and installation), the process has gone like clockwork and finished to a high standard.

(100%)

Mr Simon

September 2019

Thistle Windows & Conservatories Ltd | National Customer Satisfaction Award Winners
Voted Best in The UK for Customer Satisfaction | 97.96% Customer Satisfaction Rate for 2020 | Your Award-Winning Local Home Improvement Specialist, Serving Aberdeen, Aberdeenshire & North East Scotland since 1995

Email: info@thistlewindows.com
Call: 01224 706 555

© 1995-2021 Thistle Windows & Conservatories Ltd, Thistle House, Woodside Road, Bridge of Don, Aberdeen, AB23 8EF.

Thistle Windows & Conservatories Ltd is a company registered in Scotland (SC159622) - VAT No. 663 7172 22.  Thistle Kitchens, Thistle Bathrooms and Thistle Homes are trading names of Thistle Windows & Conservatories Ltd.

Thistle Artificial Grass Ltd is a company registered in Scotland (SC522003) - VAT No. 229 8195 71.  Thistle Gardens & Outdoors is a trading name of Thistle Artificial Grass Ltd.

Finance and credit are subject to application, financial circumstances and borrowing history.  Terms and conditions apply.  Authorised and Regulated by the Financial Conduct Authority.  Thistle Windows & Conservatories Ltd (Financial Services Register No. 729824) acts as a credit broker and not the lender and only offers products from Hitachi Capital.  Thistle Artificial Grass Ltd (Financial Services Register No. 805140) is an Appointed Representative of Thistle Windows & Conservatories Ltd.