Is it any wonder most people have trouble saying double glazing and trust in the same breath? But talk to any Thistle Windows customer and you will learn that there really is a different way of choosing and buying PVC-U windows, doors and conservatories.

Thistle Windows is the premier member of Network VEKA in the North East of Scotland. A quality range of windows, doors and conservatories, and we are proud to have won various awards from Network Veka within the last eight years, due to votes received from our satisfied customers. It's a way that puts you in control of your purchase through a unique series of promises and guarantees that ensure the highest standards are upheld by every member under the constant vigilance of Network VEKA itself.

NETWORK VEKA CUSTOMER CHARTER

With Network VEKA, we promise you:

The Network VEKA ten-year product guarantee on every installation - with no small print and no hidden extras

Our three-month deposit protection guarantee on every deposit paid (up to £5,000 or 25% whichever is the lesser) - also insurance backed and also completely free - how better to safeguard your investment

Every Network VEKA installer and surveyor is trained to strict minimum standards to ensure every installation is up to our required specification

Every Network VEKA installation complies with all building and fire regulations

A confidential Customer Satisfaction Questionnaire for every customer - our confirmation that you are completely happy with every installation carried out by your chosen member

All frames are made exclusively from the world-beating PVC-U extrusions from VEKA plc, a world renowned manufacturer with a reputation second-to-none for combining technical excellence with sheer good looks - your guarantee that the materials quality is up to the same standards we demand at every stage of installation

Every employee who visits you must carry an up-to-date Identity Card, including a photograph, issued by Network VEKA centrally, to reassure you that they are fully-trained

Every member has been vetted for financial stability before
being allowed to join - we make sure we trust them before we ask you to